News
CableTV
Broadband Internet
FAQ
Email

 

 

Installation FAQ   

Common Service Installation Questions

bullet Why must I describe your home when ordering products?
bullet Are You a renter or a home owner?
bullet Are outlets or wires already in place for all the TVs that you want to hook up?
bullet Will you require our technician to connect your VCR to our cable service?
bullet Are your cable outlets accessible? (TVs pulled away from walls, etc)
bullet Are you a Flamingo TV Cable subscriber?
bullet Computer model
bullet Laptop/Portable (A network card must be provided)
bullet Operating System



Why must I describe your home when ordering products?

It is important for our installers to understand exactly what your residence is like so they can be fully prepared for the installation.

bullet- Check APARTMENT if you live in a building with other similar units, even if they are condos or co-ops.
bullet- Check HOUSE if you live in a standalone or row house (even if you live in an apartment within a standalone or row house).
bullet- Check DEVELOPMENT UNIT if you live in a townhouse development.
Back to Top


Are You a renter or a home owner?

During a cable installation, our technicians may need to drill holes in interior or exterior walls, feed cable through walls, attach cable to baseboards, etc.  A homeowner can give permission for these types of modifications.  A renter may need to get authorization from the homeowner before these kinds of changes are made. 

Back to Top


Are outlets or wires already in place for all the TVs that you want to hook up?

If you can, please let us know if there are cable connections already in place where you want them. This will allow our technicians to better serve you during your installation.

Back to Top


Will you require our technician to connect your VCR to our cable service?

If you don't have a VCR, just check 'No.'

If you would like to be able to record programs with your VCR then you may like us to connect your VCR for you.  If you decide that you would like us to do it later, there might be a charge for our technicians to visit your home.  Check 'Yes' if you would like to take advantage of this free service.

Back to Top


Are your cable outlets accessible? (TVs pulled away from walls, etc)

We ask this question for two reasons:

  1. It's a reminder to you that you should do whatever you can to give our technicians access to your television set(s) and any existing cable wires or outlets.  If you can anticipate where our technicians might need to go to bring cable service to the locations you choose, and prepare those locations for them to do their work, you will speed up the process and be able to watch Flamingo TV Cable that much sooner!
  2. If you need help to make your televisions and cable outlets accessible or their desired locations accessible, we need to know in advance so we can schedule our technicians' time accordingly.
Back to Top


Are you a Flamingo TV Cable subscriber?

By letting us know if you are already a Flamingo TV  subscriber, you enable us to have the appropriate paperwork prepared in advance for you on the day of installation.

Back to Top


Computer model

If you are having Flamingo TV High-Speed Internet installed, our technicians need to know your computer model (IBM PC or Apple MAC) so they are properly prepared when they arrive on site. 

Back to Top


Laptop/Portable (A network card must be provided)

If you have a laptop computer you must provide your own PCM/CIA card in order to have High-Speed Internet properly installed.

Back to Top


Operating System

Flamingo TV High-Speed Internet has some basic minimum system requirements that need to be met for our product to be installed on your computer.  If your computer has any one of the listed operating systems, you will be able to successfully install Flamingo TV High-Speed Internet. 

PC   MAC  
RJ45 USB RJ45 USB
Windows 95   MAC OS 8.5 or higher  MAC OS 8.5 or higher 
Windows 98 Windows 98    
Windows 2000 Professional Windows 2000 Professional    
Windows ME Windows ME    
Windows NT 4.0 Windows NT 4.0    
Window XP Windows XP    
   
 
 
     TOP | HOME  | CONTACT

                          © Copyright 2004 Flamingo Television N.V. All rights reserved.